Landscape supplier · Getting Going

A 3.5x increase in online revenue for a landscaping supplier.

George Davies Turf & Stone supplies turf, aggregates and landscaping materials across the UK. We built them a dependable direct channel, one stage of the Growth Journey at a time.

A grower crouching on a field of cultivated turf
3.5x Online revenue increase
3.5x Online revenue increase
+47% Organic search traffic
+29% Conversion rate

The challenge

Plenty of demand, no dependable way to capture it.

George Davies had a strong regional reputation and steady demand for turf, stone and landscaping supplies. But online, orders arrived ad hoc rather than as a channel the business could rely on. Enquiries leaked to the phone, the site struggled to explain a bulky, delivery-heavy product range, and there was no clear read on what marketing was actually contributing.

This was not a business that needed everything at once. It needed the right next step, and the discipline to build the channel in the correct order.

Two colleagues going over figures on screen together

What we did

A staged plan, not a scattergun.

We used the Growth Framework to sequence the work, investing in each stage only once the last one was earning its keep.

One North Star metric

We set a clear commercial strategy and a single North Star metric for the online channel, so every decision had something to answer to.

Rebuilt around how people buy

We rebuilt the website around how people actually buy landscaping materials, including delivery, quantities and the realities of a bulky range.

Profit-led paid media

We introduced paid media to capture in-market demand, measured on contribution so budget only went where it returned.

Search where intent is highest

We grew organic search for the products and regions where buying intent was strongest, rather than chasing volume for its own sake.

The results

A direct channel the business can plan around.

3.5x Online revenue increase
+47% Organic search traffic
+29% Conversion rate

The outcome

From ad-hoc orders to a channel with a plan.

Online revenue grew 3.5x as the channel matured from an afterthought into a core part of the business. Better organic visibility and a site built for the way people actually buy meant more of the demand converted, and more of it converted online rather than leaking to the phone.

Because the work was staged, every investment could be judged on its own return before the next one began, exactly the kind of dependable growth a business can build a plan around.

Reviewing an online store's product listings on a laptop

Rated 5 out of 5

They did not try to sell us everything on day one. Qoob built our online channel step by step, and each step paid for the next. It finally feels like something we can rely on.
Rob Davies Director, George Davies Turf & Stone

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