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Growth marketing for emerging DTC and ecommerce brands

Qoob is a growth marketing agency working with ambitious Ecommerce and direct-to-consumer (DTC) brands that want clearer direction, stronger performance, and more predictable online revenue.
How consumer behaviour is changing in 2026 and beyond – Qoob ecommerce insights

Here's what you need to know

We partner with businesses that are serious about growth, but realistic about how long it takes to build something sustainable. No hype and no guesswork; just a structured, commercially grounded approach to scaling your online sales.

Whether you are launching DTC for the first time or looking to bring more consistency to an already established ecommerce channel, we help you move forward with confidence.

Ecommerce growth framework from first ideas to serious online growth – Qoob blog

Why Qoob exists

Because growing an ecommerce business is rarely straightforward and most companies benefit from expert help..

Many of the brands we work with already have strong products, loyal customers, and proven demand offline or through early online sales. What they often lack is clarity and knowledge of the ECommerce landscape. Clarity on where to focus, how to prioritise channels, and how to turn activity into dependable results.

We exist to help business owners and marketing leaders make better decisions about their Ecommerce growth. Decisions grounded in data, commercial reality, and experience, not trends or empty promises.

Our role is to guide you through the moments that matter most in your growth journey, helping you avoid costly mistakes, get the most from your budget and resources,  and build something that lasts

Seasonal ecommerce marketing spring clean guide – Qoob Agency

Who We Work With

We work with brands like yours, who want to grow online sales with confidence.

We specialise in working with emerging DTC and ecommerce brands, particularly those operating in sectors where selling online is not always simple.

This includes manufacturers, wholesalers, and specialist brands in areas such as garden and outdoors, industrial products, Industrial & Specialist product and high-end fashion.

Most of the businesses we work with fall into one of four stages:

Brands getting inspired and thinking about setting up an Ecommerce channel

Brands getting started with ecommerce or DTC

Brands getting going with traction but struggling with consistency

Brands ready to get serious but held back by structure, systems, or internal resources

If you already have a product people want, and you are willing to invest in doing things properly, you are likely a good fit for Qoob.

 

Find out more about who we work with

We work across a range of sectors where Ecommerce isn't always straightforward — from garden & outdoors to industrial and specialist products.

Website speed impact on summer ecommerce sales – technical guide by Qoob

What Makes Qoob Different

There are plenty of agencies that can run ads or talk about growth – we know we’re not unique in that regard. But, there are fewer who understand the unique challenges you face, and are built to truly support ecommerce brands through the difficult stages of growing online revenue.

We specialise, not generalise

We focus on emerging DTC and ecommerce brands. That means deeper understanding, better judgement, and fewer assumptions about what will work.

We are your growth partner

We do not sit at arm’s length. Our team integrates with yours, sharing goals, responsibilities, and accountability. Collaboration is built into how we work.

We follow a proven growth framework

Our Ecommerce Growth Framework gives structure to decision-making, helping you prioritise channels, allocate budget sensibly, and build momentum over time.

We are not an agency for life

Our aim is not dependency. We educate, guide, and support your team so that, when the time is right, you are stronger and more confident without us; and that’s okay with us!

How consumer behaviour is changing in 2026 and beyond – Qoob ecommerce insights

How we work with clients

Every relationship starts with understanding your business, not just your marketing channels.

We take the time to understand your products, margins, customers, and commercial goals before recommending any activity. From there, we build a clear plan that aligns strategy, execution, and measurement.

We stay close once work is underway. Performance is reviewed regularly, decisions are explained clearly, and priorities are adjusted based on real data, not assumptions.

Our simple commitment to you: you will always know what is happening, why it matters, and what comes next.

Google reviews

Don't just take our word for it.. read some of our Google reviews!

Five-star client review stars on Qoob About Us page

The whole team has helped refine our digital strategy, from paid ads, SEO and social and we've seen steady growth hitting our targets set out. It's great having partners who feel like an extension to Tricker's rather than just another agency.

Simon Taylor
ECommerce Manager, Tricker's
Five-star client review stars on Qoob About Us page

The marketing work has made a real difference to our lead generation, and we're really happy with the support. Glad to be working with them!

Annette Boulton
Manager, Real Cleaning
White five-star review stars on Qoob About Us page

The team at Qoob are great. Our Account Manager and is always on hand to assist! We are really enjoying the experience of working with Qoob and looking forward to our continued working relationship

Paul Guy
Business Development Manager, Springfield Modular
White five-star review stars on Qoob About Us page

The team at Qoob are simply great. We've really struggled to find a partner over the years that can deliver - and these guys certainly can! If you are in a similar position to where we were, then look no further then Qoob, a great agency with values that are completely aligned with ours. Always pleased to recommend them.

George Davies
Director, George Davies
Five-star client review stars on Qoob About Us page

A fast, efficient, and highly skilled team who are always on hand to support, answer questions, and ensure everything runs smoothly.

Marcus White
Director, i2Comply
Five-star rating stars for Qoob client review

We have been working with the talented staff at Qoob (via SilverDisc) for a number of years now and they have continuously helped us grow our online offerings. No question is too big or small, no problem too out-of-the-ordinary to find a solution.

Dale Westlake
Marketing, Kempston Controls
White five-star rating stars for Qoob client testimonial

Great company to work with. The whole team is great and constantly meet with our Account Manager on a bi-weekly meeting where she has a great balance between professionalism and light-heartedness which makes work more fun

Mark Dixon
I.T Leadership, AHCS
White five-star review stars on Qoob About Us page

The team at Qoob are a pleasure to work with! I’d highly recommend the agency due to their wealth of knowledge, great customer service and willingness to go above and beyond.

Angeline Freer
Department Head, Progress
Five-star client review stars on Qoob About Us page

We have been using the team for 6 years now and our main contact provides a great service to us as a business for the work we cant do via our own internal team. They are very helpful and responsive and I would recommend Qoob for anyone who needs help.

Simon Vine
Head of Service, TMDS
Five-star rating stars for Qoob client review

The team at Qoob are a pleasure to work with! I’d highly recommend the agency due to their wealth of knowledge, great customer service and willingness to go above and beyond. Thank you!

Elisha Kane
Marketing, Four Seasons
Five-star client review stars on Qoob About Us page

The team at Qoob have helped us grow our online side of business over the last couple of years, we had no knowledge of this area prior to using them they have helped massively! We would not be in the position we are today without these guys and cant thank them enough!

Paul Cox
Director, Cash4Bikes
White five-star review stars on Qoob About Us page

I couldn't recommend Qoob enough. We've worked with them for several years now and they've always gone above and beyond for us.

David Laird
Director, Trapp'd

Our story

The qoob journey started 33 years ago!

1993: Where it all began

SilverDisc was founded in 1993, initially working on compact disc technologies (“silver discs”), before moving into website design development and hosting in 1994 and online marketing in 1995.

2003: Growing alongside the web

By 2003, we had patents in SEO technology, and were running PPC ads for what is now Google Ads and Bing Ads. The years from 2003 to 2010 saw growth as we spoke around the world on SEO, and saw us becoming a full service agency following the launches of Facebook, Twitter, YouTube and Instagram.

2010: Focusing on what's right

2017: A parallel story begins...

Alongside SilverDisc’s journey, 2017 marked the start of Square Media. Founded by Matthew Rigby-White, the vision was to work with small business owners to help grow their businesses online. At the age of 23, Matthew left his full-time job as a Marketing Manager and started the company, initially as a freelancer.

2019: Rapid growth for Square Media

In 2019, Square Media had grown in just a couple short years to a full-service marketing agency, working with companies across the Midlands, and landing major contracts, including a large broadband rollout. In this time we grew to 12 staff and expanded our service offering.

2022: SilverDisc acquired, and Qoob formed

In the aftermath of the global Covid-19 pandemic, Alan & Matthew crossed paths in 2021, and eventually completed a deal in January 2022, which saw the merger of Square Media & SilverDisc; forming The Qoob Group.

2024: Qoob Group rebrands as Qoob Agency

And here we are.. at the end of 2024, and we’ve now launched our new positioning, branding and website. Over the last couple of years we’ve refined our service offerings, dug deep and relaunched as a specialist Digital Marketing Agency with a distinct focus on working with emerging DTC & Ecommerce brands.

2024: Qoob Relocates to Kettering Offices!

And like a full circle.. Qoob acquires it’s own premises at Swallow Court, in Kettering – only a few doors up from SilverDisc’s old office. The Qoob team looks forward to welcoming clients – old and new – to our offices.

Woah there.. We're not time travellers!

"Qoob are excellent! We’ve been working with them for such a long time, and they are an extension of our team."
Mayank Shakula
Head of eCommerce, Crocus

Some of our happy clients...

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